Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you make a reservation, contact us, or subscribe to our newsletter. This may include your name, email address, phone number, and payment information.

How We Use Your Information

• Process and manage your reservations
• Communicate with you about your stay
• Send you promotional materials (with your consent)
• Improve our services and website functionality
• Comply with legal obligations

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. You can control cookie settings through your browser preferences.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Third-Party Services

We may use third-party services for payment processing, analytics, and marketing. These services have their own privacy policies, and we encourage you to review them.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time. Contact us at privacy@charitychalet.com to exercise these rights.

Contact Information

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.